What Sets Us Apart
We focus on helping you create and deliver valuable content efficiently, with the ultimate goal of driving growth and maximizing your business potential.
Customizable WhatsApp Templates
Design and deploy personalized templates using advanced WhatsApp features, including slider carousels, interactive buttons, and rich media. Whether you’re sending product catalogs, promotional messages, or customer updates, Zaple enables you to create visually appealing templates that capture attention and drive engagement. With drag-and-drop ease, you can customize templates to fit your unique business needs, ensuring that every message resonates with your audience.
Unified Team Inbox
Manage all customer communications in one centralized inbox, accessible by your entire team. Zaple allows you to create multiple agent accounts so that every team member can seamlessly access and manage customer interactions. This unified approach helps you avoid missed messages and ensures that your customers always receive timely responses. With team-wide visibility, you can streamline collaboration and assign conversations to the right agents based on expertise.
AI-Powered Auto-Reply and Agent Assignment
Zaple’s AI-driven features make your customer support faster and smarter. With AI-based auto-reply, your business can handle frequent customer inquiries instantly, ensuring that no message goes unanswered. Additionally, our intelligent agent-assignment system directs conversations to the right agent based on availability or expertise, allowing your team to manage higher volumes without compromising quality.
Advanced Customer Management Tools
Zaple gives you the ability to organize your customer base with precision. You can create detailed customer lists and assign custom tags to categorize potential leads, frequent customers, or specific segments. Use these tags to send targeted messages and promotions directly to your most relevant audience. Whether it’s a special offer or an important update, you’ll always reach the right customers at the right time.
Custom Inbox Features
Your inbox is more than just a message center—it’s a powerful tool for managing conversations. Assign custom names to phone numbers for easy identification, filter messages by unread, favorites, or other categories, and manually assign conversations to the most appropriate team members. This level of control ensures that every message is handled with care and that no communication falls through the cracks.
Smart Broadcasting and Scheduling
Zaple offers robust broadcasting tools that let you schedule messages to go out at the perfect time. Plan broadcasts in advance, and if any messages fail to deliver, Zaple will automatically retry up to three times to ensure delivery success. This automated retry feature increases the likelihood that your important messages reach your customers, without extra effort on your part.
Targeted Messaging with Tags
Harness the power of customer tagging to create highly targeted campaigns. With Zaple, you can assign tags like "VIP customer," "new lead," or "high engagement" to categorize users and use these tags to filter recipients for specific messaging. This targeted approach not only increases engagement but also allows you to deliver more personalized and relevant content to different customer segments.
Detailed Engagement Reporting
Stay informed with Zaple’s in-depth reporting features. For every broadcast or individual message, you’ll receive data on delivery status, read receipts, and customer engagement metrics such as button clicks or interactions. This reporting helps you understand what’s working, enabling you to refine your strategies and continuously improve customer interactions.
Permission-Based Contact Information Privacy
For industries where protecting client information is essential, Zaple offers a feature that hides customer phone numbers from agents. This privacy control is fully permission-based, allowing you to customize each agent's access rights when creating their account. With this feature, you can ensure that only authorized team members can view sensitive customer details, while still empowering agents to manage customer interactions effectively. This layer of control is ideal for businesses that prioritize data security and confidentiality.
Manage Communications Quickly and Confidently with Zaple.
Frequently asked questions:
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Do I need to know about how to code?
Yes, you need to have a fair amount of knowledge in dealing with HTML/CSS as well as JavaScript in order to be able to use Lexend.
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Can I use it for commercial projects?
Feel free to do so. Lexend does exist to evolve every commercial project. You can also use it to build stunning websites for your own clients (we won’t breathe a word).
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Can I use it for multiple projects?
Definitely! Please use it however you like; we don’t limit it.
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Can I use this to create and sell a product?
Do not ever consider doing it.
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What is your refund policy?
We understand the importance of customer satisfaction and we strive to provide the best products and services. However, please note that due to the nature of our products and services, we do not offer refunds after a purchase has been made.
What clients said:
Trusted by well-known brands.
