At Zaple, we provide cloud-based online services that are accessible instantly after successful subscription. Since our services are digital and hosted online, there are no physical goods to ship, and no license keys are involved.
1. Service Access and Delivery
Upon successful payment, users can immediately log in to their account and start using our services.
Account credentials are created during sign-up and are used to access your subscription via our website at https://app.zaple.zi
There are no downloads or license keys required — all services are delivered digitally through our platform.
2. Subscription Continuity
Services are billed on a monthly or yearly subscription basis, depending on the plan selected.
As long as your subscription remains active and payment is successful, your access to our services will continue without interruption.
Users may upgrade, downgrade, or cancel their subscription at any time through the account dashboard.
3. Non-Delivery or Access Issues
In rare cases, access may be delayed or interrupted due to:
Payment issues or failed transactions
Incorrect email address during registration
Technical errors on our platform
If you experience any issues with account access or service availability, please contact our support team at +919724509724. We’ll resolve it as quickly as possible.
4. Cancellation and Data Retention
If a subscription is cancelled or not renewed, access to the service will be suspended at the end of the billing cycle.
In the event of account suspension due to non-payment or policy violations, access will be blocked.
All customer data will be permanently deleted after the account has been suspended or cancelled in accordance with our data retention policy.
5. Contact and Support
We’re here to help with any questions regarding your service access or delivery. For assistance, please reach out:
📞 Phone: +919724509724
